Monday, September 20, 2010
When a Good Building Turns Frat House
I was fortunate to be one of those brokers who “got in” on a good building and was able to close probably the most deals of any broker within a short period of time.
Although I pride myself on this accomplishment, I am saddened by the recent news taking place at this building.
Over the past three weeks I have been contacted by three clients at this building about the “frat house atmosphere” taking place there and how upsetting it is for these people. Before you assume anything, these clients range from 27 to 40 years old.
What I didn’t realize about New York City is when new developments open they tend to bend the rules a little more than usual to fill the place up. This apparently took place here. I choose not to name the building because I still have a good relationship here and an in the process of closing a major deal here this month.
I advised my clients that although I am a strong and trusted resource for them, unfortunately I have no power on the management company once a lease is signed. And, I hate to even say this, but as a broker, we are just the middle man. (of course I am much more than that, but at the end of the day when it comes to specific building issues, it’s out of my control).
Fortunately because of my relationship with this building I was able to talk to the management about some of the issues brought up. And I am happy to report that several measures are being put in place at the end of this month to hopefully minimize the complaints from other tenants.
I am no superman. I am only one person. But, the moral of this topic today is I am not that broker who cares about getting that check. I care about making sure my clients are happy. I will jump through hurdles and deal with the powers that be in order to get something done. As I’ve said before, don’t just take my word for it or the testimonials of my clients, see for yourself! Give me a call at 323-697-0799 and let’s have a conversation.
**Editors note: Since writing this post I've made calls to the management of this building and some personal contacts of mine and I am happy to report that many of the "issues" are now under control. It's still a fantastic place to live!